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PI045 | Number of passengers injured V4.0
Performance Indicator
This PI captures number of injured passengers recorded during given quarter.
| Definition | The number of passengers injured during embarkation, disembarkation and time spent on board the vessel. Number is taken from received and recorded claims. If the claim is later withdrawn, the relevant PI should not be updated. Passenger is defined as a person that paid for the passage or is shown as a passenger in the ship’s documents. A fatality resulting from an injury will be counted as a case (as an injury). | ||||||||
| Unit | PASSENGERS | ||||||||
| Scope | Reported on a ship level | ||||||||
| Calculation period | Captured and reported on a quarterly basis | ||||||||
| References | This Performance Indicator - PI045 - is used by the following Key Performance Indicators
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Example
Quarter 1:
2 Passengers slipped and fell while climbing open deck stairs and lodged a claim for injuries sustained (hands and knees abrasions and bruises). Those cases count as 2 injured passengers.
Passenger fell while walking alongside the ship on the quay during shore excursion and lodged the claim for injuries sustained (twisted ankle). That case does not count as passenger injured (Despite medical assistance being provided).
Number of passengers injured = 2