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KPI016 | HR deficiencies V4.0
Key Performance Indicator
The KPI expresses the ratio between HR related deficiencies (raised during external inspections and audits) and the total number of recorded external inspections and audits. External audits include non-conformities but exclude observations.
| Interpretation | This KPI expresses the company’s HR related performance measured by number of deficiencies and non-conformities recorded during external inspections and audits. |
| Notes | This KPI is part of a range of KPIs related to deficiencies that are identified during external inspections and audits. The deficiencies are categorized depending on their nature. The total number of recorded external inspection is used as a denominator in all these KPIs (related to deficiencies) to enable benchmarking between ships that are subject to an uneven number of external inspections and audits. |
| Unit | Deficiencies/Inspection |
| Scope | Ship level |
| Calculation period | Quarterly |
Formula
[formula]KPI016 = \frac{PI035}{PI052}[/formula]
| PI035 | Number of HR related deficiencies |
| PI052 | Number of recorded external inspections |
Ranking calculation example
Step 1: Calculate KPI value
| PI035 | Number of HR related deficiencies | = 3 | |
| PI052 | Number of recorded external inspections | = 2 | |
| [formula] KPI016_{Value} [/formula] | [formula] = \frac{PI035}{PI052} [/formula] | [formula] = \frac{3}{2} [/formula] | [formula] = 1.5 [/formula] |
Step 2: Calculate percentile rank by comparing KPI value against other ships with the same criteria. We assume that another 99 (100 in total) participate in the ranking with the same criteria and our ship has position 23 and you are the only ship in that rank.
Step 3: Calculate the percentile rank by capturing the count of all participant below your rank (cl). The frequency of ships in your same rank (fi). The total number of ships in the ranking segment (N).
[formula] KPI016_{Percentile Ranking} = \frac{cl+05*fi}{N} * 100 = \frac{77+0.5*1}{100} * 100 = 77.50 [/formula]
Interpretation: Based on the above example, we could say that, when it comes to KPI016 HR deficiencies, this ship belongs in the 77.50th percentile of the ships that are being compared with based on its ranking criteria in the respective quarter.
External references
STCW and MLC Convention