KPI024 | Operational deficiencies V2.6

Key Performance Indicator

This KPI expresses the company’s ability to avoid operational related deficiencies recorded during external inspections and audits.

The KPI counts the number of operational related deficiencies including any sub standard act, practice or condition (not including HR-, security-, health and safety- and environmental deficiencies) recorded during external inspections and audits. The number of deficiencies is then made relative to the total number of external inspections.

Unit	Deficiencies/Inspection
Scope
Calculation period

Formula

[formula]KPI_{Value} = \frac{PI044}{PI052}[/formula]

PI044	Number of operational related deficiencies
PI052	Number of recorded external inspections

Example

A	Number of operational related deficiencies:	= 1
B	Number of recorded external inspections:	= 5
KPI Value	Operational deficiencies	[formula]= \frac {A} {B} = \frac {1} {5} = 0.2[/formula]

Rating Formula

[formula] \begin{align} \displaylines { KPI_{Value}\\ KPI_{MinReq} = 5\\ KPI_{Target} = 0 } \end{align} [/formula] [formula] KPI_{Rating} = 100 \times \frac {KPI_{Value} - KPI_{MinReq}} {KPI_{Target}-KPI_{MinReq}} [/formula]

Rating Example

KPI Value	= 0,2
KPI MinReq	= 5
KPI Target	= 0
KPI Rating	[formula]=KPI_{Rating} = 100 \times \frac {KPI_{Value} - KPI_{MinReq}} {KPI_{Target}-KPI_{MinReq}} = 100 \times \frac {0,2 - 5} {0-5} = 96[/formula]