KPI022 | Officer retention rate V2.6

Key Performance Indicator

This KPI expresses the company’s ability to retain officers within the organization.

Data is captured by analyzing the employment database four years back in time (to identify officers who have been under contract ('employed'), two years back in time (to identify the number of officers who are no longer ‘employed’) and finding the average number of officers having been under contract during the last two years (average number of officers 'employed').

Unit	%
Scope
Calculation period

Formula

[formula]KPI_{Value} = 100\% - \frac {(PI041 - (PI056 + PI016))} {PI006}\times 100\%[/formula]

PI006	Average number of officers employed
PI016	Number of beneficial officer terminations
PI041	Number of officer terminations from whatever cause
PI056	Number of unavoidable officer terminations

Example

A	Number of officer terminations from whatever cause:	= 23
B	Number of unavoidable officer terminations:	= 5
C	Number of beneficial officer terminations:	= 1
D	Average number of officers employed:	= 250
KPI Value	Officer retention rate:	[formula] = 100\% - \frac {(A -(B + C))} {D} \times 100\% = 100\% - \frac {(23 - (5 + 1))} {250} \times 100\% = 93.2\%[/formula]

Rating Formula

[formula] \begin{align} \displaylines { KPI_{Value}\\ KPI_{MinReq} = 70\\ KPI_{Target} = 95 } \end{align} [/formula] [formula] KPI_{Rating} = 100 \times \frac {KPI_{Value} - KPI_{MinReq}} {KPI_{Target}-KPI_{MinReq}} [/formula]

Rating Example

KPI Value	= 93,2%
KPI MinReq	= 70%
KPI Target	= 95%
KPI Rating	[formula]=KPI_{Rating} = 100 \times \frac {KPI_{Value} - KPI_{MinReq}} {KPI_{Target}-KPI_{MinReq}} = 100 \times \frac {93,2 - 70} {95-70} = 93[/formula]